My daughter ordered a 30 dollar wig, for a costume, last month. We had no idea, based on website, that the wig would be coming from China. Alas, more than a month later, no wig. She needs it, today, for a convention. We have contacted Light In The Box... they gave us a tracking number that does NOT exist, with the United States Post Office. There is no way to contact the company, only an typed response, which gets a reply, over 24hrs. Later, Response from 'Ivana" claims the "package has arrived in your country". No, it has not, "Ivana". I wish my daughter had more discretion when ordering items, online. This site lacks consumer integrity. I wish consumers, in North America, had more protection from these sites from overseas. Thanks, globalism! Lesson for my 17 year old? Buy North American! We will never use this shady site, again. They did NOT deliver what was promised.
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=13240932 in our ticket center and provide a solution for your case. Please log in your light in the box account--go "" personal center""--""my ticket"" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.