I purchased a spinning reel from Cabela's using their website. The reel came in torn apart hard plastic case. Obviously it was a returned used item. I guess Cabela's opened a new horizon in the business: selling used items as a new. Return shipping is $7.50, that does not make sense to return an inexpensive reel. I have tried to post the same review 5-6 times on cabelas.com, however Cabela's does not accept negative reviews for their business. They accept only the positive reviews like "Cabela's is the best", "best service ever", etc.
Warning for customers: don't be surprised if you receive an used item and can't complain about Cabela's service.