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Veronica O.

  • 1 Review
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Experience: Real Estate

Member since May 2019

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1 Review by Veronica

5/9/19

Many years ago (2005) this was a legit place to find fantastic roommates from all over Europe and Asia and Africa.
As time went on, the founders beefed up the site with fake listings and sold out, or just changed the name to bilk every last dollar they could. Because this site is FULL of SCAMMERS! When you have an issue, there is no customer service just watered down apologies that you aren't happy but they are the largest roommate site in the world. Blah blah blah... in otherwords, save your money and your time. This site makes Craisgslist look legit! Also, membership rates doubled since the name change. So more money more SCAMMERS. I won't give them another dime since Roomgo came in to play!

seanh44
Roomgo -. – Roomgo Rep

Thank you for taking the time in providing us with your feedback!

I am so sorry to hear that you have been dissatisfied with our services lately and more specifically since our name change. If you kindly allow me to clarify this better for you as there seems to be a misunderstanding.

Firstly, I’d like to clarify that we have been operating since 1999 and we first started operating in London UK. However, we quickly started increasingly expanding all around the world and currently operating in more than 22 countries around the world.

Our existence and continuance throughout all these years speak volume that we are a genuine classified site and so are our users, we do not have any fake or bogus listings on our global platform. The motive behind our recent name change to “Roomgo” is to unify all our brands under a single brand to promote mobility and harmonization across all countries we operate in.

Unfortunately, when using an online platform there is always a slight risk of running into a suspicious character who may be trying to target you as the victim of a scam. However, we do have a moderation team in place who work against the clock to ensure a safe environment for our users as much as possible.

As for the Premium Membership plans, these were indeed revised recently and there were some changes in the duration and prices since upon reviewing the cost/day some plans were much cheaper and other too expensive in comparison to our competitors. Thus, some plans’ prices are indeed higher but there are also plans with even lower prices now.

Should you require any further clarifications or assistance you are more than welcome to get in touch with our Customer Services Team on contact@roomgo.co.uk.

Wishing you all the best of luck in your future!

Veronica Has Earned 1 Vote

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Similar Reviewers on Sitejabber

eglei
Egle I. reviewed Roomgo
9/6/20

Liers. Wanting you to upgrade, pay money and then Sending You long time nonexistant place...

frankm959
FRANK M. reviewed Roomgo
5/29/20

I HAVE NOT HAD ONE SINGLE PERSON REPLYING TO ME REGARDING MY ROOM RENTALS... EASYROOMATE WAS BETTER