Vanessa C.

I've recently moved from overseas back to the states and I made a purchase and changed the address to my new address. Well when I received the tracking information it had my overseas address on it instead. I called Fedex who stated only the shipper of the merchandise can change the address. I proceeded to call Justfab customer service (Chris) who refused to actively listen to what I was saying. He said that he could not help, but, that I could tell Fedex that Justfab gave me permission to change the address. I notified him that he clearly wasn't comprehending what I was saying because Fedex said ONLY the shipper could change the address. I plan to continue to reroute my merchandise and if that fails I will pursue a full refund.