Twenty-four days after my mom passed away, I went into a Bank of America branch to claim her checking account as a beneficiary. I was told the case would be turned over to Estate Services and someone would call me. Three weeks later and no calls from BofA, but I am getting multiple spam/scam calls everyday from people that know my mom's full name, my full name, the date she passed, etc. These are coming on the two VOIP and google voice #'s I use to get texts for my account. I never use these #'s to talk, only verification codes and reward programs. I never use my full name. My mom's name is not remotely associated with these #'s. I was not getting any spam before I went into BofA. The only common point is Bank of America. Estate Services has frozen her account and I am not being allowed any access, but anyone that throws BofA some money can get access to my mom's personal info. Beyond despicable.
Yay. Happy we could help.