- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
As for your pitiful response... your apologetic that my experience with you was less than exceptional? Are you serious? I have asked the postal service about tracking and it seems that you're about the only people in the world who can't get their act together - in this day and age of being able track just about anything, anywhere - who can't manage to continuity of tracking through various delivery services. Your apology is worth about as much as the virtual paper I'm typing on. Not only did I not get the items I paid for, I had to wait for my refund. Talk is cheap. How about you shut up shop if you're not prepared to be reputable traders? Obviously I'm not the only one who has fallen foul of your sub-standard morals and ethics (and clothing, from the reviews I've read). Thanks for nothing!
I ordered two items in what I thought was plenty of time to receive them before a very special occasion, i. E. 36 years as a couple with my (now) husband. No tracking details were provided so I had to ask for said details. I wasn't given one, nor was I given the details about the postal service used for delivery so that I could contact them, directly, in an attempt to locate my goods. I was stalled a couple of times after that, including promising a refund (since there was no point in re-ordering my purchases... the time for it to be of use had passed!). Despite a promise that my money would be refunded immediately, I had to contact them some time later to ask for my money, again. Is this part of a scam where people's purchases mysteriously disappear only to re-appear as items sold on eBay by unscrupulous thieves? If so, YOU NEED TO RE-SEND ME MY ORDER, FREE OF CHARGE! Never again will I be sucked in by what I thought was a reputable company with awesome clothing for sale at reasonable prices
Unhappy hasn’t received any votes.
Unhappy hasn’t received any thanks yous.
Unhappy doesn’t have any fans yet.
Unhappy isn’t following anybody yet.
Empty.
I have ordered several items from Venus but truly was disappointed when I had it returned and...
All of their clothing falls apart right outside of their return window and they refuse to take it...
We sincerely apologize that your experience was less than exceptional. All orders come with tracking information unless it is an international order that has to be transported by a third party. We would like to review your account and rectify this issue for you. Please e-mail us at socialsupport@venus.com for assistance.