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Unhappy C.

Contributor Level

Total Points
80

1 Review by Unhappy

  • Fixez

1/29/18

The worse customer service i have ever experienced. I ordered three things from them so i could repair my white iPad. They sent the a black screen, an ill fitting white bezel and the wrong adhesives. ALL three items received were wrong! How can a company be so incompetent! The purchase order in the package was correct but did they even reference it before they shipped the products? No they did not. I emailed them, and they wouldn't do anything to remedy the situation unless i sent them a picture of the wrong items. Did they fix the mistake then? No i had to wait untill the return shipment was on its was before they would even begin to process my correct order. After waiting for two week i decided it was better to get a return than to deal with fixez even again. Don't make the same mistake as me. Its better to pay a bit more to a company that is competent and can get an order correct the first time than it is to deal with fixez.

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