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Simply put, I always buy my outdoor gear from REI because I know I can buy expensive gear with confidence. Confidence that the gear will be worth the price and if for some reason the gear just isn't right for me after I purchase then REI's return policy makes it a non-hassle.
Products used:
Shoes, Jackets, micro spikes, and more.
I recently purchased and received a large item from Wayfair. The item was an open box item and had some defects which I found on inspection. Wayfair was quick to respond and provided resolution options.
I have purchased from Wayfair before, and will continue to purchase from Wayfair. Recommended customer care.
Products used:
Fireplace
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