Tony S.

BOOKED my CX tickets for late April flight with Cheapoair, the flight was CANCELLED due to COVID-19... Supervisor (Irwin) AGREED to GIVE me FUTURE CREDIT. I BOOKED for UPCOMING Oct flight, my CREDIT CAN'T be USED for that flight & I've to PAY the FULL FARE for this trip... what's the PURPOSE of the FUTURE CREDIT?... IF I PURCHASED the April ticket DIRECTLY with Cathay, I'll be REFUNDED IN FULL with NO PROBLEMS... Cheapoair is a one BIG FRAUD & SCAM online travel agency with MAJORITY of their agents SPEAKING with south Asian ACCENT as the OWNER (Jain Shaileshkumar aka San Jain) of this company is also from that PART of the world... TAKE one to KNOW one... such an UNSCRUPULOUS company... NEVER ORDER Your tickets from this travel agency as it's SAFER to PURCHASE DIRECTLY from the airline itself