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Tony P.

1
Level 1 Contributor
Austin Texas

Contributor Level

Total Points
242

3 Reviews by Tony

  • Enterprise Rent-A-Car

2/4/24
• Updated review

Rented a car from them. It was broken. We turned back in within an hour. CC company said don't pay it and refunded us. Enterprise then decides to bill us for a delinquent charge. Worst rental car company out there.

Tip for consumers:
Even the CC company told us we shouldnt have to pay. So Enterprise is now dancing payment on a delinquent charge.

Products used:
Did not

Service
Value
Returns
Quality
Charging for Car Broken in less than an hour
1/6/24
• Previous review

Enterprise Car rental now charging if you return a car within an hour when it was malfuctioning. Be careful with these companies who charge for nonservices.

Service
Value
Shipping
Returns
Quality
  • Zenni Optical

3/14/22
Verified purchase

Have now had two different delivery dates promised and now delivery date is known. Zenni says it's because so many people are driving their cars... what a bunch of malarkey. Poor service. I have had packages arrive from different locations with no problem. Some arrived earlier than estimated. Don't buy from Zenni.

Tip for consumers:
Don't use Zenni

Products used:
Never received

Service
Value
Shipping
Thumbnail of user matthews1734
Matthew S. – Zenni Optical Rep

Thank you for posting your Zenni review of the delivery time of your order for standard progressive eyeglasses with our Blokz° blue-light-blocking feature. We were sorry to read that you are disappointed in the delivery time of your eyeglasses, and we apologize for any dissatisfaction you experienced as a result. The U.S. Postal Service advises that this eyeglasses order was delivered to you on February 12,2022, well within the 14-21-day delivery-time promise for Standard shipping to U.S. residences. We hope that you are satisfied with the eyeglasses. Moreover, we want to advise that our 30-day warranty period starts the day the glasses are delivered. Therefore, if you have any issue with the eyeglasses, we invite you to contact us during this 30-day warranty period, at Zenni Customer Service, 1-800-211-2105, or by having an online Chat with us by clicking the button labeled Support, at the lower right-hand corner of every page of the Zenni website, or by emailing us, at service@zennioptical.com, and if you choose this communication method, please put your order number, o4484631335, in the subject line of the email. If you are having vision issues with the eyeglasses, insofar as this appears to be your first order with Zenni, please have the prescription you received from the eye doctor handy when you call or Chat, since the customer service representative who answers will ask you to confirm that you entered the prescription correctly. If the pupillary distance (PD) is not on the prescription, please advise how it was obtained – self-measurement, friend or family member measurement, or eye doctor measurement. If you cannot see well with the glasses, and you confirm that you entered the prescription and PD correctly, we will invite you to return the glasses to us for an inspection. If our inspection finds any manufacturing errors on the glasses, we can offer to remake them for you for free. If we find no manufacturing errors, we can return the eyeglasses to you or issue one of our two refund options – either a 100 percent refund of the price of the glasses in the form of store credit to your Zenni account or a 50 percent refund to the PayPal account you used to pay for the eyeglasses order. If for any reason you dislike the glasses, even if they were made correctly, we can issue one of these two refund options upon the return of the eyeglasses. Of course, we hope that you are happy with the eyeglasses, but if you have any issue with them, please contact us, so that we may address whatever issue you are experiencing, and, we hope, resolve it to your satisfaction.

  • Zager Guitars

8/1/21

I have owned Martins, Guilds and many other brands but after my first Zager saw another one for sale used and snapped it up. It was a well used and older model and I noticed a tuning machine was loose and giving me trouble. I sent Zager a note asking what they recommend and they sent me replacement s immediately. Who else provides not only a great sounding and playable guitar but also service like this?

Products used:
I have owned Martins, Guilds and many other brands but after my first Zager saw another one for sale used and snapped it up. It was a well used and older model and I noticed a tuning machine was loose and giving me trouble. I sent Zager a note asking what they recommend and they sent me replacement s immediately. Who else provides not only a great sounding and playable guitar but also service like this?

Service
Value
Shipping
Returns
Quality

Tony Has Earned 2 Votes

Tony P.'s review of Zenni Optical earned 2 Very Helpful votes

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