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tonya653

Tony A.

Bella Vista, Arkansas

Contributor Level

Total Points
260

2 Reviews by Tony

8/23/21

I needed several trees cut down and removed from my property near the lake. The trees were on a steep hillside covered with small rocks that are very hard to walk on! The temperature was in the upper 80's with bright sun to make things worse! They just kept getting the job done and done right! They got all of the cut trees up the hill and put them in a big pile and it was late afternoon. They came back the next day and loaded all of the cut trees up and hauled them away. Then blew all of the small debris off of driveway and walkway. Left the area cosmetically clean! I'm very impressed and very satisfied with their professionalism and the work they did. They are now my "tree guys" whenever I need more tree work done on my property. You can hire this company with confidence!

Tip for consumers:
Brown's Tree care is a company you can trust to get the job done right!

Products used:
Their services to remove trees

7/16/21

I purchased a $623 CUSTOM FIT boat cover for my boat from them. Not a semi custom fit or universal fit cover but a cover specifically made to fit my specific year, brand and model boat.
It didn't fit when I received it and I sent pictures to them showing it was too short as it wouldn't go over the rear corners of the boat. The top of the windshield reinforcement was about 10" too far forward leaving the cover at the top of the windshield unprotected from damage. The cut out for the main outboard motor was too small and bunched up in front of the motor and it was too short to go over the motor. After they saw the pictures of how it didn't fit they asked for the Vin# of the boat so they could contact the boat manufacturer for information. I have asked to return this cover for a refund after two months of correspondence with them with no resolution. Today I receive an email saying they will not allow me to return the cover for a refund and if fits as designed. This cover is totally unusable for this boat as it far too short and won't go over the rear corners of the boat. On the Port side it's about 6" too short and about 3" too short on the starboard side. I've filled a dispute with PayPal who the cover was charged to including photographs of exactly how it doesn't fit. Just remember this was made for my specific make model and year boat. Not a universal cover to fit boats of similar dimensions as well as mine!

Tip for consumers:
Don't believe their money back guarantee if the cover doesn't fit. They come up with very inventive reasons and then finally tell you it fits as designed and they won't accept it back for a refund!

Products used:
Boat Cover

Service
Shipping
Returns
Quality
matth239
Josh S. – Cover Anything Rep

This return was accepted by us and a refund given. The fit issue occured because of the kicker motor on the transom of the boat. The cover was not designed to work with a kicker motor, as you can see in the photos.

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