I purchased a $623 CUSTOM FIT boat cover for my boat from them. Not a semi custom fit or universal fit cover but a cover specifically made to fit my specific year, brand and model boat.
It didn't fit when I received it and I sent pictures to them showing it was too short as it wouldn't go over the rear corners of the boat. The top of the windshield reinforcement was about 10" too far forward leaving the cover at the top of the windshield unprotected from damage. The cut out for the main outboard motor was too small and bunched up in front of the motor and it was too short to go over the motor. After they saw the pictures of how it didn't fit they asked for the Vin# of the boat so they could contact the boat manufacturer for information. I have asked to return this cover for a refund after two months of correspondence with them with no resolution. Today I receive an email saying they will not allow me to return the cover for a refund and if fits as designed. This cover is totally unusable for this boat as it far too short and won't go over the rear corners of the boat. On the Port side it's about 6" too short and about 3" too short on the starboard side. I've filled a dispute with PayPal who the cover was charged to including photographs of exactly how it doesn't fit. Just remember this was made for my specific make model and year boat. Not a universal cover to fit boats of similar dimensions as well as mine!