Traveling to Miami for one night, requested a room in the "Downtown Area", the room we received was on the very outskirts, it was at the Miami Airport. Priceline reserved and paid for a King room, without asking my preference for beds. Now one of us will be sleeping on a sofa bed. Neither the priceline or the hotel would make any effort to correct the problem. Not worth the $40 that we saved. Obviously the hotel doesn't care about customer assistance either. So I won't be staying at Springhill Suites by Marriott Miami Airport /Medical Center again.
Not a great start to our cruise vacation.