Tom T.

I have been a musician for 32 years and still in a band, still writing music, Gigging and recording. I have bought a lot of gear in my day and by far Sweetwater has been the most concerned with the welfare of the musician first. I bought some new gear and ultimately had an issue and was scheduled to go into the studio 3 days later. I had the studio time booked for months and was going to have to reschedule. My Sales Engineer Chris Ishak was professional, accommodating and genuinely concerned and helpful. He immediately took action and shipped out a new item so the studio time can still happen. Needless to say I was super impressed and thankful for the quick reaction and concern for me making the all to precious studio time I was looking forward to. Now the show goes on! My Band Endgame will continue to record our first full length and Melt faces with our brand of Metal! Thank you, Thank you, Thank you! You have a customer for life! Oh and Give Chris a raise... He deserves it!