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Bob T.

Contributor Level

Total Points
86

1 Review by Bob

  • BlankTerrMall

1/23/15

Purchased several packs of Gillette Mach 3 Turbo Refill 8 Cartridges@ $10.95 and put them in closet until others were used up first.
When I went to use the first one a few months later, discovered that a broken beer bottle would give a closer, more comfortable shave. Tried a new blade the next day and found this one to be no better. The "comfort strip" that usually lasts 3 weeks, wore off to nothing after one use. These are obviously knock-off blades and not worth the money.

I emailed Blanketermall was was told
"Hello This order is from august 2014
We have 30 days warranty in all our products.
Unfotunately, this order has more than 30 days
After 30 days we don't exchange product or make a refund.
Please don't send back opened boxes.
I apologize for this inconvenience, but please understand our policy
Have a nice day
Best Regards
Ana
Customer Service

Obviously, notifying them after their 30 day policy is a nice way to tell me that they don't care if I was given an inferior product based on an implied representation that these were first quality blades, which they were not.

I don't understand Blanketerrmall's 30 day policy and I won't "have a nice day" I'll tell all my friends not to do business with a company that hides behind a "policy"

Bob Has Earned 6 Votes

Bob T.'s review of BlankTerrMall earned a Fraud Buster vote

Bob T.'s review of BlankTerrMall earned 5 Very Helpful votes

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