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Tim H.

Contributor Level

Total Points
81

1 Review by Tim

  • Jeulia

1/6/24

Ordered, and it has been almost 2 weeks, and still in processing, I get it it's "hand made" but if you have a website advertising rings, they should already be in stock and made already, their customer service copy and pasted their responses, every email is the same generic it take 6-12 days to process, almost 2 week just to process what kind of jewelery it is. So if you dont like to wait forever go with a company based in the US where they have their ordering down and doesn't advertise jewelry that isn't even made yet, I'm never ordering from this place again!

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Jeulia J. – Jeulia Rep

Truly sorry for your long time waiting. The delivery time = processing time(will be shown on our website https://www.jeulia.com/ after you choose the ring size or item amount) + shipping time (depends on the shipping method and your location. Please view more details at https://www.jeulia.com/delivery-shipping.html) We sincerely apologize for the delay in processing and delivering your package. During the holiday season, we experienced an increase in orders, which resulted in a shortage of manpower. As a result, we were unable to meet our usual delivery timelines, and your package was delayed. We understand how frustrating this must be for you, and we deeply regret any inconvenience caused. Please email our customer service at service@jeulia.com for help, and we would like to offer some compensation. Hope for your understanding.

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