Thumbnail of user thomass2335

Thomas S.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by Thomas

  • Ibotta

4/14/24
Verified purchase
• Updated review

Twice I have shopped on the the day two bonuses were to expire, even checking their status as I entered my supermarket. By checkout time the bonuses had disappeared.

It’s all chatbot contact and nothing gets done.

Reason I chose this business:

I like getting “paid” to shop.

Service
Thumbnail of user willd314
Ibotta C. – Ibotta Rep

Thanks for your feedback! We are sorry to hear that, and we are happy to investigate. By visiting help.ibotta.com, you can contact our Ibotta Care chatbot. If she cannot answer your question, let her know. She can create a Care ticket for you. Our team works diligently to respond to each inquiry promptly and accurately. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!

Frustrated by Ibotta's lack of flexibility
3/12/24
Verified purchase
• Previous review

My retailer (Publix) has a bug in their receipt system that doesn't allow a duplicate receipt to be printed after the next customer steps up. I secured a hard copy but Ibotta would not honor it. A multiple purchase bonus now expires that I likely won't reach (7 items shy) because of this issue

Reason I chose this business:

NBA team patch

Thumbnail of user willd314
Ibotta C. – Ibotta Rep

Hello Thomas! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!

  • Shoebacca

4/19/22
Verified site experience

I was supposed to get a 10% discount when reaching $60.

Reason I chose this business:

Good pricing on ASICS clothing

Reason I chose this product:

ASICS is good clothing

  • Alibris

10/22/21
Verified purchase
Reason I chose this business:

Second Google search result. First place was a messy website experience

Thomas hasn’t received any votes.

Thomas hasn’t received any thanks yous.

Thomas doesn’t have any fans yet.

Thomas isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kathyt842
Kathy T. reviewed Ibotta
4/29/24

I am very upset with this site. It doesn't work half the time. I use it every week but it's so...

Thumbnail of user judyd962
Judy D. reviewed Ibotta
4/29/24

I have been unsuccessful in getting my money back. Maddening!