Eastwood uses FedEx combined with smart post as one of the delivery methods. I ordered a product needed for a job on Jan. 2nd. They sat on it and then sent it on the 4th. In 10 days of transit, it has barely made it half way to its destination. Eastwood's response was to shrug their shoulders. Eastwood's prices are far from the best, so the trade should be customer service. Not impressed. I now need to go elsewhere for an alternative. I will return the purchase if it ever arrives...