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Eastwood uses FedEx combined with smart post as one of the delivery methods. I ordered a product needed for a job on Jan. 2nd. They sat on it and then sent it on the 4th. In 10 days of transit, it has barely made it half way to its destination. Eastwood's response was to shrug their shoulders. Eastwood's prices are far from the best, so the trade should be customer service. Not impressed. I now need to go elsewhere for an alternative. I will return the purchase if it ever arrives...
Tip for consumers:
Go elsewhere if possible.
Products used:
I didn’t use any as their shipping is substandard.
Thomas M.'s review of Eastwood earned 5 Very Helpful votes
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Hello Thomas, Thank you for taking the time to post your feedback. Smart-Post does utilize the US postal service for delivery. Delivery time for most parcel services have been delayed due to the influx of shipping in the US. I do apologize for the delay. I do recommend for future use to select FedEx home it is a few dollars more but does delivery to most areas in 4-8 days.