TETSUYA K.

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TETSUYA's Profile

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Banggood

Electronics

“In another planet”

2/19/19

I made an order on this 11th.
3 clothes including a winter coat.
Now, it has been over two weeks, they are still in back order.
Hey, Where they come from? Another planet?
I suppose they still enjoy Chinese new year holidays.
But it is global business, I do not accept such a Chinese local habit.
In addition, they will ship them in SLA mail service, so it takes at least two weeks or so.
Yes, when my coat come to me, also spring has come.
It is just waste of time.
They do just a local business. Awful.

After ten days absence.
They note me all 3item of my order out of stock.
Oh, how do they check their stock? Crystal ball? Stone slab?
And why do they need such a long time?
They do their communication via signal fire or carrier pigeon?
Yes I do cancellation part of my order, winter coat.
That won't make it in time for this winter.
It seems to me they enjoy their Chinese new year festival.
Remember, we do global business, not local habit.
It is very pity that they still have some fascinating item.
But I cannot order anything that has a schedule.
Or I had better make some order for my summer holiday.

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Helpful (7)

Thank you

Katherine L. – Banggood Rep Over a year old

Dear TETSUYA K,

Thank you for choosing Banggood and sorry for any inconvenience caused.

We are sorry to hear that the item in your order is out of stock now. “Back Order” means that some products in your order are currently out of stock and that you might have to wait for their new stock. In this situation, your order will be split into sub-orders and we will dispatch the available items first. On the page of an out-of-stock item you should be able to view its estimated restock date. If you require any further information or assistance.

We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

DHgate

Electronics

“Neglected, as is always”

2/18/19

The seller 'carsma' shipped me a wrong size jacket, it seems to me deliberate.
But this seller and entire DHgate done me only half refund.
They just earn half of money with ship me a dead stock wrong size jacket.
I send some messages several times to seller 'carsma' and DHgate, but finally they do no full refund.
In addition, seller 'carsma' said to me ' I know your adress ', yes it is just a threat.
Please take best care to buy something from here.
I have to say, they are scam company.

Yesterday, I have written a review about them.
I said that they made only partial refund for their own mistake to ship a wrong size jacket.
They sent me a message to inform order number and my mail address.
Yes I made reply in last night. And that reply was neglected.
Hey, you do neglect me, why did you ask me the order number?
Like this case, DHgate keeps me doing such a very fool of me.
You should not buy anything from them, especially seller 'carsma'.
This seller ship you wrong item,
I deeply wish to anyone on here not to stolen your own money.
THEY ARE SCAM CAMPANY.