Taylor S.’s Reviews of EbonyOnline & more

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Member since December 2020

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12/4/20

I have been waiting almost two weeks for my wig and it has not arrived. I needed this wig for my birthday and I am extremely disappointed, i honestly want to cry. I will never ever order from here ever again. Costumer service has never gotten back to me either. Shop elsewhere!

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Ebony l. – EbonyOnline Rep 12/11/20

Hi Taylor,

I am sorry to hear you are disappointed. Please reach out to us at ask@ebonyline.com, we do respond to all emails daily and we are also available via live chat.
Also please be aware that we do have an order processing time which I will link for you to review.

http://www.ebonyline.com/shipping-information

Once again we do apologize for any misunderstanding.