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I been a customer of ebonyline for years. I can no longer order from ebonyline because fed ex delivered my package to the wrong address. So therefore I had to go through the company which was ebonyline to get a refund. Now I don't think that was fear because fed ex delivered my package to the wrong address, so I feel fed ex should have to pay. Ebonyline got upset and when I placed a recent order they regret to inform me that I can no longer order from them because of that situation. How is that my fault? Why am I being punished for being a customer for years and fed ex delivering my package to the wrong address. Never happened before. It's cool.
Tip for consumers:
Never had a problem until fed ex messed things up
Products used:
Wigs
As long as I been ordering from ebonyline, I never had no problems (knock on wood). Thank you Daejonna D for everything.
Products used:
Hair products
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These reviews must be bought because they are terrible! Unprofessional customer service and some...
I have tried to reach out to this company about my order I ordered some wigs and I have not heard...
Autumn,
We appreacite your honest review and we are glad our customer representative Dae was able to assist you.