Tapas c.

Absolutely HORRIBLE! My parcel was supposed to be delivered on the 24th of July then changed to 27th July so I went to the shop at 9:00 am instead of 10:00 and stayed until 7:00 pm instead of 5:30 pm. I tried to contact them by telephone. No joy. Tried to chat with the virtual option. No joy. Sent email. No joy. Sent mobile number for SMS message. No joy,, it was an important parcel but thanks to UPS it went in the drain, So no more UPS. I even paid my vat and clearance charges in case I am out so they can leave with the next door but NOTHING..

I have been trading my accessories business since 2011 and very proud of the products and services, unfortunately, the COVID 19 brought my business down so I thought that I will start selling from Amazon. I signed with Amazon end of May'20 and yet to uploads any products. They also made me to IAN numbers which cost me £183. Their help is pathetic and I will raise a dispute with my bank to get my money back.
I do not need Amazon anymore and be careful.