They are a scam reported them to bbb they took the money for the exam which ensures that i am fully aware of bloodbourne pathogens etc and saftey issues. I bought dvd too along with paying 69 totalling 97.89 which came out of my account within 2 days claiming the send usps certification once exam is taken and i passed i got weird email stating i passed got 3 wrong oct 15 2010 still no certification no response from site no dvd!@!