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Tamila L.

Contributor Level

Total Points
131

1 Review by Tamila

  • Jeulia

3/1/19

Tracking number they give you is UNTRACKABLE, so why bother? After the required 9-15 days, my item STILL not shipped. Talking to a live human is impossible. They are not concerned with customer service. I have a deadline and need my items, I'm obsiously out of luck. WILL NEVER BUY FROM THEM AGAIN.

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Jeulia J. – Jeulia Rep

Hi Tamila - I understand your frustration and am sorry for the bad experience. We’re doing our best to make sure customers receive their items as quickly as possible. Regrettably, despite our best efforts delays may still occur due to issues with the shipping company. Your order was shipped out already, unfortunately, there is a delay in updating the tracking details on USPS website. We're sorry about the mix-up with your order, please know that our colleague has contacted you via Facebook Messenger and we're working on communications with the post office to rush your order. We will keep you informed if we get any feedback. Thanks for your patience in advance.

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