I ordered a top in September, it took a month approx to arrive. Disappointed doesnt cover it. Thin material, very loose fit, not as picture, and sleeves so long they almost covered my hands.
I was offered £8 refund, or I could pay to send back to China, with proof of tracking etc they wanted to see. That would be so expensive I would be out of pocket, and no guarantee they would say received either. So I told them I would inform Paypal nor satisfied. Immediate response - they gave me a full refund (ex postage of £6.12) and told me to keep the top. I wouldnt use them again, but if others are unhappy this would be a way of getting your money refunded. The order by the way goes to Orderplus International Limited. The only way I could get hold of Berrylook was through my Paypal acount. Emails direct bounced back.