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I love Amazon, I have prime shipping and can always get anything I am looking for.
I ordered an item on Nov 27th, they took my money in about 3 minutes. No correspondence has been received and attempts to contact them via email and live chat has been impossible. I have already filed a claim with paypal because when I check their website it shows I have no orders placed, pending or otherwise. Even though it has only been a few days paypal was very helpful in getting a claim started. I feel foolish, I normally check reviews first, instead of when a problem arises, well I was in a hurry and click, click, click... and I am out 265.99. Paypal has buyer protection so i will either get a refund or get my prooduct, they have 10 days to respond.
Suellen G.'s review of TomTop earned 16 Very Helpful votes
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Zappos provides excellent customer service and a wide selection of shoes and apparel, making it...
All emails replied within 1 business days.
Customer service try best to serve customers.
Please tell us your order number, then we can solve the problem.
If possible, please send email to support@tomtop.com, then we will check and give you a solution.
Thanks.
Best regards
Customer service from tomtop.com