Steve W.

Having been a member of the Co-Op for many years, during COVID, I have worked to support them and other companies as I could. Ordered shoes that didn't fit, in addition to waiting over a month. And still waiting on a refund, as I had to buy new shoes again... I had the privilege of waiting on the phone for oftentimes over an hour only to be told to be patient. The stores still closed so you can't return there. For a company that has done such an ex exceptional job over the years, very disappointed with their adjustments based on the situation and their lack of candor in serving their customers. Very disappointed. Figure it out guys and fix the issues!