Thumbnail of user stever154

Steve R.

1
Level 1 Contributor

Contributor Level

Total Points
330

4 Reviews by Steve

  • FreedomPop

10/19/17

I bought a wi-fi hotspot from this company at a very low price that included 1 month of service. It didnt work so I called to cancel it. They convinced me instead to downgrade to their free service. I thought that was the end of it. 4 months later I find out they have still been charging the $19.99 on my card every month. I called to remedy the situation and get a message that their new policy requires me to have an upgraded service to talk to them by phone or email. Oh, and their chat isn't working right now. I called their sales line to look for help and they hung up on me... twice. I had to get a new card and file a complaint with the state AG office to get their attention. Freedom from Accountability Pop.

  • PhoneBiBi

10/19/17

I ordered the Easyfold device they sold for folding clothes. They shipped me the child size version. I contacted their 'customer service' and asked to exchange it for what I ordered. They said I would just have to make do because they wouldn't send the right one or refund the item thats of no use to me. I would suggest dealing with a more honorable company.

  • Fiverr

6/21/17

Had a bad seller, wont edit his poor work. Sent a message to Fiverr support but all they said was work it out with the bum. I tried that and all he did was rant that I was a crummy buyer... all because I wanted what he advertised but didn't deliver

  • Amazon

6/21/17

I have purchased many items on Amazon and usually get what I ordered and its delivered fast. On the very few occasions when there has been a problem, Amazon takes care of it to my satisfaction. I think they do a great job running their business.

Steve Has Earned 10 Votes

Steve R.'s review of Fiverr earned a Very Helpful vote

Steve R.'s review of FreedomPop earned 8 Very Helpful votes

Steve R.'s review of PhoneBiBi earned a Very Helpful vote

Steve hasn’t received any thanks yous.

Steve doesn’t have any fans yet.

Steve isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user joej132
3/29/23

$#*! freedompop. $#*! them hard. They used to be a worthwhile service, but the last couple of...

Thumbnail of user richardg2404
4/19/22

I had FreedomPop in 2020. In June 2021 charged began appearing of $8/month. Beginning April 2022...