I have been receiving Groovebook since I saw it on Original episode of Shark Tank
I am now many, many Groovebooks later.
Quality of photos were excellent, paper was high quality.
Selecting photos, uploading and ordering book was simple.
Slow on delivery, not great customer service. Received generic, inadequate replies.
Then when Shutterfly took it over the following changes for the worst started to occur:
Lower quality photos-not crisp pix, poor color & poor contrast, darker, lost brightness.
Paper thinner, lesser quality.
Originally able to order groove book anytime on or before your end of cycle date.
Now MUST order only on end of cycle date.
If close order early, you are required to order again ON end of cycle date or be charged for a second book whether you order it or not.
I also had an experience of ordering on proper day and as I was placing my order THEY stopped the order at 10 minutes before midnight and charged me for the month. The message said something to the effect that I would be charged the monthly fee since my order was not completed on time.
I still hesitate to quit as I enjoy receiving 100 pix / month for $2.99 though it's probably worth about $1.49.