Wow wish I had looked at this review site sooner. I ordered a costume for my 8 year old daughter 3 and a half weeks ago. That's more than enough time in my opinion. Yesterday I got an email. Not from them, but from Paypal saying my amount was refunded. I was stunned. I went to ledchristmaslighting.com to log into the account i was forced to open. Sure enough the item was listed as refunded and out of stock. THREE days before Halloween. They could have said at the time of ordering that it was OOS. This company is the absolute worst I've ever dealt with online. There is no cutomer service to speak of. Every call I make is answered with voicemail. Now I have a young child who is crushed by this news. Never again will I shop from them. They have forever lost myself and anyone I can discuss this with as a customer.