Stephanie H.

I showed up for a 6:30am class, and the instructor didn't, so there was no class. I contacted classpass, instead of being apologetic, they deleted my account and took all of my credits. I've been going back and forth w them for days trying to have my account credits restored. The reps are ill informed, & difficult to communicate effectively with as it's all through email. Was looking forward to upping my membership next month because of the variety of classes, but if this issue isn't resolved today I'll permanently cease classpass. It's been a headache

I spend thousands of dollars on Instacart a year. Twice in the last 3 months they've accused me of fraud, basically implying that I am trying to steal food,and put a 48 hour min hold on my account demanding that I resubmit my I.D. and credit card. What? These people are crazy. Fyi to Instacart: Black families/Minority families have money and can afford to eat well without struggling to get grocery bags in and out of the house, stop trying to put a blockade on our health. The discrimanatory practices are so evident, if my name was Becky Weinstein and I was spending such an exorbitant amount on food there would be no conversation. I know this because when I was married to a non minority Instacart gave me no issues. I am tired of big companies denegrading certain groups of people, and making it difficult for them to get ahead in life. If you have the option, shop elsewhere.