I understand people say Goodman air and heating units are the cheaper brand but for people like me who doesn't have the money made it somewhat more affordable. I had it for a little over 5 years and the compressor died. Warranty was for only 5 years so I need to pay out of pocket. The Pat Walsh plumbing, heating and cooling company installed it and told me Goodman gives 10years warranty yet when called in, I wasn't even registered as a buyer and explained it was good for 5. 1st, why didn't pat walsh let me know about the warranty and didn't register it. 2nd, did this company know it'll last only 5 years so it was warranted for that time only? 3rd, I hate how companies have a way about warranties so we the costumers get screwed over. I know I wouldn't purchase Goodman product again. So whomever is reading this, ask and know about the warranties. For a few more bucks for a better product is always a win. It's so sad the companies make cheap, crappy products that doesn't last like it used to. We give and complain yet thats all we can do. Glad your pockets get deeper.