Student Universe worked hard on my behalf to get a full refund from British Airways who wanted to charge a $300 cancellation fee. They also waived their student Universe cancellation fee. The only reason I gave them a 4 star and not 5 was because it took a long time. It probably wasn't even their fault they had to wait for the airlines approval. Every time i reached out they always got back to me. In the end they have a happy customer. I will still have to wait two more weeks for British Airways to issue the refund to me. Thank you student Universe!
Thanks for your review! We're happy to be able to help and advocate on your behalf :)