Spencer M.

We ordered an edible arrangement to be delivered to our daughter on Valentines day 2018. We received a confirmation email letting us know it had been delivered. However calling our daughter 10 minutes after the confirmed delivered we found the product had not been delivered. We contacted 1 800 flowers customer non service and were continuously given the run around. They insist the arrangement was delivered at 6:59PM and had a signature. We said it would be resolved the next day. At 9:50PM a guy with his friend showed up at our daughter's in a small car. They gave her an arrangement of lukewarm fruit and chocolates that were melting. No paperwork, and no signature. We spoke to 1 800 flowers non customer support that evening (Feb. 15) and spoke with a supervisor. Again the superbisor(Angela) gave us the run around and ended up offering to redeliver the product and refund us 20%. We said no and here we are 2 days later trying to get these idiots at 1 800 flowers to refund us for their screw up. This isvthe second time dealing with these scammers. Buyer beware

I ordered one of their laptops withcWindows 10 and a 14.1 inch capacitive touch screen. The laptop arrived quickly only to find 2 H keys and no G as well as a touch screen that does not work. Their first responses was for me to keep it, no fix. I filed a dispute on paypal. They offered me $5.00 to closedispute or issues an rma after the dispute was filed.

Steer clear of this company... buyer beware!

My wife has ordered many candles from Bella Candles. This last purchase came broken. Bella replaced them with on good candle and one broken. Customer service gave her a song and dance. I ordered 4 candles, 2 coming here in north carolina and 2 to tennessee for my mom for mothers day. One of my moms candles arrived here(360 miles away) the other has not arrived. Customer service saw the problem, said oh my and said they would have to call me back. 24 hours later and no call. I spoke with another customer service person. Same response oh my, but this time he asked to email a photo of candle and invoice. How stupid is this when you have proof of delivery. Your candles may smell nice but they are not nice enough to try and rip you off. However it appears you are not above trying to rip off your customers. To all looking to buy from bella candles... buyer beware!