Sophie F.

I placed an order in April and after a couple of months of not receiving any status update on my order, I emailed them for several months and every reply was that they didn't know when they will have the items available to ship. I finally decided to give them a call and Karina who apparently is the only one that answers the phones with bad customer service said they didn't know when they would be restocked and would have to replace what I originally ordered for something they had in stock if I no longer wanted to wait, it's now August and to avoid dealing with them I took an item I was not interested because they don't take refunds nor will they cancel your order! They are only there to take your money! DO NOT MAKE BUSINESS WITH THIS COMPANY!

This is not a lesson learned, the policy was read but this is definitely a bad business when they allow the customer to make purchases online that are not in stock just to take your money! They do not communicate on your order they let you wait and wait months without notice that your item is not in stock. I'm also adding a picture of how long this lady let my phone call ring with no answer, the phone number is there to prove I called them and she would just let it ring until I called from another number.