Sloane H.

What everyone is saying about delayed shipping times is extremely accurate. I wish I would've never ordered from this company. I specifically chose them over a competitor for my couch because they offered "Express Shipping" - what a joke! Express if you mean it's been 3 weeks since my order and they still haven't even received the couch to their warehouse (and then it's another 4-7 days once they receive it to their warehouse). Now they're saying the couch won't arrive to their warehouse for another week - so it'll be 5 weeks since my order when I finally (hopefully) get my couch. No communication about this delay either, I've had to email them multiple times. WORST customer service.

If you're thinking about ordering a large furniture item from here - look elsewhere. Their shipping times are lies and they're prices aren't any better than the competition.