- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I received my hitch damaged and I contacted them the first day and they said they would do a return, been waiting over a week and contacted them twice and they keep saying to wait 3 days for the return to be processed but nothing is being done.
Received a defective item, sent item back for a refund and they wont give refund, dont buy anything from them.
Good morning Shervin. I am sorry to hear about this--unfortunately, we do not refund parts that are returned damaged without confirmation from the customer that it was received damaged. We hope to assist you with future repairs.
Shervin hasn’t received any votes.
Shervin hasn’t received any thanks yous.
Shervin doesn’t have any fans yet.
Shervin isn’t following anybody yet.
Empty.
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Shervin,
We are terribly sorry to know about your unpleasant experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you.
Please, email me at chester.ha@carid.com with your order details so i could look into the issue, find the reason of the delay, and make things right!
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.