I should have checked the fees before buying from them. Not many companies charge re- stocking fees. It is reasonable to pay for shipping.One item was super oversized and one was just silly looking - a cap with hair that comes below. It looked much better in the picures!
If you order from Cancer Society TLC they do not have all these fees and prices are about the same!
Ebay makes more sense with shipping based on the weight and distance. I also have been sent incorrect items twice and then instead of donating ( they were junky) - I have to repackage and send within 2 days to get a refund. Not my favorite site- I like Ebay, Mercari and even swap much better!
I think they have been pretty consistent the last 5- 6 years-- this year I ordered on 12/2- they sent out 12/7 and today is 12/20 and the cards are still not here. I spent 20 min with online person who said they will give me a credit for next year-- not showing on the account but maybe a card is coming? The tracking show UPS supposedly delivered to our local P.05 days ago but Postmaster looked and they are not there... So disappointed and not sure they will show up at all at this point. I will probably reverse the 105 dollar charge on my credit card and use Minted next year.
Tip for consumers: Make sure you order in November!
How can this company still be in business? How can they send a competely different shoe that is EVEN a different size. OMG would never order from them again!