1: 24/7 support is a blatant lie. No matter what number you call you can not get to a person just an automated system with automated messages.
2: I have only had it in since June and it's fried 3 batteries in my car, the repair facility that put it in also broke my fusebox cover and scotch taped it together and didn't say $#*! to me.
3: They will give you all kinds of false charges and extra charges all of the time and will make it so you can not drive your vehicle if you don't pay the extra charges that yet no one can seem to tell you why or what they are for