Edward W.

"BEWARE" they are very nice when you're setting up the install & giving you pricing that once it's installed all goes up$$ My install was $40. More than quoted & took 6 days since the service center was waiting for them to send the unit, the first one was defective. I sent in my paperwork & check to PennDot only to get it back in the mail saying I'm not required to have the unit installed. Their "salesman" told me I was required to have this installed in my state. Nope! Intoxalock never sent the installation paperwork in either. I called them several times stating I have a letter that I don't need this but kept saying I need my state to send them a letter. When a state representative tells you to just remove it, that tells you this company is a scam. Decided to take it & get it removed so after spending over $800. For a 60 day suspension I'm not giving these crooks another dime.

So after finding out my front splitter was going to take another 3-4 weeks after I already waited over 2 weeks I called & emailed them a couple times & after dealing with 3 different people they let me change my order... great... or not. It cost me another $150. On top of the $699.99 I was spending it was supposed to ship that day 4/2/18 I kept watching for a conformation or tracking # "nothing" I sent an email & called they finally put me on with the original person I talked to Monday & she tells me they went to ship it & realized it needed to be re clear coated & won't ship for a couple more days ARE YOU KIDDING ME.! What kind of business operates like this. I'm 53 years old & been buying parts since I was 16 & never had to write a review. Gloves are off called my C. C. company & contacting the Texas attorney generals office P. S I ordered my exhaust from a Summit Racing last night & will have it in 2 days why can't these idiot's fiqure out how to ship parts like this Ed W.