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87

1 Review by Shayla

12/3/14

I am not satisfied with the merchandise it is very cheap looking material, the sizes were very much off and on the coats I bought after 9 weeks of waiting 2 of 3 coats have arrived and both of the coats the arms are made to short for anyone but a child to wear. I am very disappointed with the products and the shipping time, also I ordered 3 hats and 1 stretch pants on all of those items they sent me a different color than i expected so if the coats did match we would have mismatched hat, ear muffs, and the stretch pants were labeled black and grey they came in black and tan. Very disappointed i will not shop at dresslily again... I am also waiting one one more item from this company. I will write a review on that product so hopefully its what I ordered.

Tip for consumers:
i would not recommend this sight, but i have found great merchandise from other dealers out of China , sadly Dresslily is not one.

Service
Value
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Returns
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customerservicer1
CustomerService R. – DressLily Rep

Dear Shayla D.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. The size based on China, run small than foreigner country. We offer you the measurements exactly like the size chart under product information.

We have checked and the color for that hat is random color.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

Shayla Has Earned 7 Votes

Shayla D.'s review of DressLily earned 7 Very Helpful votes

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