Sharon D.

THE WORST!
THE WORST! The driver apparently stood OUTSIDE of my place of business, never bothered to go in. Called and texted (I was in a meeting) demanding I call him back but the number he left COULD NOT BE CALLED INTO. So after an hour I got customer service on the line who said they could process a refund 5-7 DAYS FROM NOW! This place is a ripoff

To begin with I had ordered Sun Basket just to try it. On the day it arrived I could tell I wasnt going to order it again and went directly to the site and cancelled. The next day I got a notice that they'd just sent another order and charged me of course. I called them and pointed out I'd cancelled in the time they said I could. They told me that I was a few hours late in cancelling and it was just too bad. I have cooked the first meal and while it was fine it was no great deal to be charging as much as they do. I dont like that the recipes come in a catalog rather than individually. I will be going back to Hello Fresh, which is still my favorite after trying others. This one seems to have a history of fleecing people who want to cancel as well as being unimpressive with the food. Seriously try Hello Fresh, it is less expensive and they are fantastic in customer service.

Somehow Ebay changed the nickname on my account as well as the shipping address. I didnt see the shipping address change until I'd made two purchases. They went to the wrong address. It was an address I had absolutely no connection with and the nickname is not something I would ever do. Ebay continued to say it wasnt their fault and they couldnt do anything about it. The constantly pushed it off and refused to help. I spent hours on the phone with them. One order I wound up paying more in shipping and the other just got sent back to the seller. I am so tired of companies who teach their customer service to not listen to what is being said but just read disclaimers from a screen and Ebay clearly is one of these. I'm concerned as to where my information actually went but they are no help.