First of all it took forever to get my merchandise--I had to file a complaint through PAYPAL and finally received the item I ordered. The item does not work. This company does not respond to emails or phone calls--they take your money and that is all. Fortunately PAYPAL stands behind their guarantee and refunded my money but STEEBAR STEALS YOUR MONEY!
It’s an unfortunate reality that some customers do not appreciate the enormous responsibility the Maxsold team has in managing the safety and security of all customers at pickup. We also expect our customer community to support this enormous responsibility through their actions while on site while also inviting them to provide feedback through our secret shopper reports. When we receive reports that a customer failed to follow policies and direction, we remove them from the bidding community. This action prevents future disappointment with that customer while also respecting the wishes of the larger bidding community and team as a whole. When this is requested, we do not take it lightly, but when feedback is overwhelming regarding unsafe and/or disrespectful behaviour by someone on site, Maxsold takes action knowing full well that it is likely to cause a retaliatory response (as in this case). It is a small price to pay to ensure we maintain the safety and security of both the pickup site and our community of customers as a whole.
This action is covered under our bidder terms regarding COMMUNITY STANDARDS: “MaxSold strives to provide our clients and employees with a safe, supportive marketplace and workspace. As such, any abusive or threatening statements or behavior, or other actions deemed inconsistent with these Community Standards in the sole discretion of MaxSold Ltd., may result in revocation of bidding privileges and closure of accounts of those responsible without notice. It is our community standard that everyone be treated with courtesy and respect.”
To review our terms in detail, check out: www.maxsold.com/terms
For more information on Maxsolds purpose, check out: https://www.youtube.com/watch?v=3hrVUUeALDU