We ordered a dress from Bluefly early December, to be delivered to Finland. The tracking link only activated 2 weeks after the order (23.12.2015), claiming then that the parcel had been already delivered on 15.12.
There is no sign of the parcel, and customer service directs to check the erraneous tracking link and asks to call US. Pretty bad job, I'd say. As Bluefly reps seem to be more active on this site, perhaps we can get some help here.
Tintti K., Saska T.
Hi Saska, we're sorry to hear about this experience. Your order details have been sent over to our team for immediate investigation and a Bluefly member will reach out shortly. Thank you.