Horrible experience and they still have my money... ordered two years ago... nothing arrived... a bunch of emails... check the local post office... that way continued... i have mail seven months after ordering from with the same text... check the local post office... after two years they say six months is the maximum for a complaint... we are sorry for the inconvenience... a totally illegal practice
Dear customer,
I'm sorry to bring you a bad customer experience. Thanks for your order and we are sorry to hear that you still have not received the order yet.
Please is there any possible to update me your order number or email address? So that i can check the details and supply you a solution as soon as i can.
Looking forward to your quick reply.
Best regards,
Tomtop.com