Sandy J.

I ordered $400 worth of clothes and it said was delivered but I never received it. I contact Lasership and that was no help. Recently I got a message on Facebook where someone found my box of clothes in the middle of the streets apparently the driver didn't want to get in trouble for a missing shipment and marked it as shipped. Fashion Nova and Lasership has horrible customer service. I'm still waiting on my money back.

Driver lied and said they tried to deliver, was home the whole day and have a ring camera. I called the next morning to make a complaint and they said my package would be delivered today. Package was never delivered at the time frame they gave me. I called again the same day and they said a manager would call me. No manager called, six minutes before they close they text to say driver couldn't get in gate. I don't even live anywhere that has a gate. They won't allow me to pick up and they won't deliver my item. I'm highly frustrated and needed my item today