This company decided to charge my debit card $13. I had never heard of this company before and had never seen their website before either. When I saw the charge on my bank account I contacted the scammer AND filed a fraud report with my bank.
Scammer company told me that months ago when I placed an order for a Land's End ladies top I had also checked the FreeShipping.com box to allow them to charge me. I never did any such thing. I almost always make purchases on Amazon and had never come across anything like this before.
I complained to the scammer company about this and they promised to refund my money. Well they never did but my bank did. My bank sent me a letter telling me they had taken care of it and that FreeShipping.com indeed is a scam.
Because my bank has a lot of security features to protect customers, my debit card was cancelled. However, I wasn't aware of this until I saw an email that said I had requested a new card. I hadn't. After discussing this horrible ordeal with my bank's customer service representative I was told that I had opted to receive text messages every time I purchased anything. If I was the one who made the purchase I wouldn't need to respond but if I didn't, I am supposed to respond with a "NO". I never received the message so of course I didn't respond and my bank proceeded to issue a new card. I haven't received it yet and changing debit cards has become a hassle for me.
So thanks to FreeShipping.com, I can't use the debit card I've had for many years and have to wait for the new one to arrive. I have no access to cash until then. My bank doesn't have a branch anywhere near me.
What a freaking hassle.
Please be very careful when you purchase anything online and look at your checking account often in case there is an odd transaction you don't recognize.
Hi Sandra, we're sorry for any confusion regarding the monthly membership fee. Please reach out directly at Help@FreeShipping.com if we can be of any assistance. Thanks