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Sandra C.

Contributor Level

Total Points
83

1 Review by Sandra

  • iHerb

5/22/20

Please read ALL reviews on this company! I wish I would have, I could have saved $50 instead of losing my money. Their customer service is TERRIBLE and if you have a problem, they will not do the right thing and correct it. Their idea of resolving an issue is to try to block you from leaving any negative comments. I made a purchase and returned it to them and still have not received my refund. DON'T WASTE YOUR MONEY!

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Michael L. – iHerb Rep

Dear Valued Customer,

This is not at all what we want our customers to experience and apologize for this. In order for us to assist you, may you please email appsupport@iherb.com and include the order number of concern. Unfortunately, we are experiencing a higher than normal contact volume as a result of so many consequences of COVID-19. However, once you contact us regarding this matter, we will reply within 24-48 hours and provide you with a resolution. We look forward to receiving your contact and can't wait to make this up to you.

Sandra Has Earned 3 Votes

Sandra C.'s review of iHerb earned 3 Very Helpful votes

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