Sam S.

I do not want and will never use Youtube premium. Was automatically signed up for a premium trial membership by Google without any action or consent on my part. If I didn't see the email, this trail would have converted to a paid membership! Customer service difficult to reach and completely unhelpful. No explanation or apology. Only assurance that the 'trial will be cancelled when it ends' and 'you will not be charged anything'. I'll give you a one star guarantee that I WAS charged, that customer service wouldn't or couldn't fix and that I had to do a chargeback on my credit card to get the money back. 0 out of a million. Don't give these jerks any money.

Double billing. Undelivered and late products. Extremely difficult returns process. And an entirely absent customer service experience. I've never had more difficulty contacting a company. After multiple attempts and many unrelated canned responses I had to file a credit card charge-back. Do not recommend.

Print quality is mediocre. Shipping time is always longer than expected. Constant upselling makes the site difficult to impossible to use. *New* ads are added when you make a purchase, trying to scam you into "discount" memberships or other things that will harvest your data. Customer service is slow, and interacting with them is even worse. Companies that operate this way SHOULD NOT be rewarded with your money. Many alternatives exist in local print shops and other online providers. Avoid VistaPrint at every opportunity.