Samantha E.

I used to love Dropbox- it was basically how I backed up my computer. However, I accidentally signed up for two paid accounts, and despite emailing them the day of, and letting them know, and despite their promises to cancel and refund the second account, none of this has happened. It’s been 3 months.

I love mint. It’s a really good budgeting tool, and it talks really well with my credit cards. I can see where I am in terms of spending easily, without having to use my credit cards web site. That being said, it does NOT talk well with my investment accounts. It often signs me out of them for days on end before letting me know that it can no longer speak to it. Very frustrating!

I love credit karma. I’ve upped my credit score over 100 points by combining it with advice I found around the internet. But they recently removed part of their credit simulator tool, which really sucked, because I used it all the time.

This review pertains to customer service.

I had trouble signing in so I found their phone number and just called them. A male customer service rep who I think was named Greg answered only after a few rings and walked me through the login process. He took the extra time to tell me about some features I didn't know about.

I am continuing to use the site as I progress with my job search, and will update this review as necessary.