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When I was perusing your website, the earrings I chose were marked $69; however, when I decided to make the purchase, the price was $79.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered a ring set in a gold tone. It looks very cheap and takes away from the stones, I just tried to phone your company to let know them know I needed to return the item, so they could give me specific instructions to ensure I receive proper credit, and the voice mail said they were not taking calls. Not a good feeling when you can't reach the vendor.
Tip for consumers:
You really need to see jewelry to determine the quality of the setting. This ring might look better in the silver tone but the gold tone looks very cheap.
Products used:
All of what I ordered
Hi, We’re truly sorry you’ve had a poor experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We offer 30 Days Return & Exchange Policy https://www.jeulia.com/30-day-return-policy.html and One Year Warranty Policy https://www.jeulia.com/one-year-warranty.html. Please contact us at service@jeulia.com for help.
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My Mother's gifts were fabulous! The topaz items I ordered for me were not. In my opinion the...
Thank you for your recent order. The Italian 5mm 18kt Gold Over Sterling Oval Hoop Earrings placed on your order are a Super Deal price of $79.00. We do not show any previous sales for these earrings at $69.00. For further assistance, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. Private message sent.